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Use the self-service portal for all non-urgent facilities maintenance requests. For urgent services that need immediate attention impacting safety or clinical care, call the Medxcel Client Experience Center at your local extension.
The Medxcel self-service portal provides you with direct access to our expert service in a few easy clicks, 24 hours a day.
For help logging in or accessing your self-service portal account, call 877-826-6865 or view our help resources below.
View resourcesDial your provided Medxcel number to quickly request service via phone.
Any urgent requests that impact safety, property damage or patient satisfaction are addressed through an escalation process designed to alert your local Medxcel leadership team.
For urgent service needs impacting patient or associate safety, patient satisfaction, or involving significant property damage, please call your local Medxcel phone extension. This number may be found on your intranet page or posted in your area.